FREQUENTLY ASKED QUESTIONS
What is the age limit?
Children 5 years of age and under are free and must be supervised by a full paying parent on the park during their session. Participants 6 years of age and over are $15 each for 1 session and are able to participate on their own, at their parent’s discretion. If you have concerns please feel free to speak with our Park Manager.
What days will the park be open?
What time does the park open?
What time does the park close?
The last session of the day starts at 3pm and runs for 50 minutes, the park closes after this session ends at approximately 4pm.
When should we arrive for a session?
We advise you to arrive 30 minutes prior to your session to allow enough time to check in, have a lifejacket fitted and hear the safety briefing from the Aqua Fun Park Mackay crew.
Is this your first time to the park?
Is there food available?
Can I wear my own life jacket?
Yes, as long as they are at least PFD 2 or PFD 3 rated and have been approved for use by Aqua Fun Park staff.
Do I need to be able to swim?
Yes, whilst we have qualified Lifeguards on duty at all times Aqua Fun Park Mackay is open, being able to swim basis strokes is advisable before participating.
I'm 42 years old, can I go on the park?
Absolutely, there is no ending age limit to participate at Aqua Fun Park Mackay. So long as you are medically sound and can abide by all the park rules then you are more than welcome.
What qualifications do the Lifeguard staff have?
Providing a safe environment is paramount to the team at Aqua Fun Park Mackay, hence the majority of staff will have a First Aid, CPR, Bronze Medallion or Blue Card qualification.
It's raining is the park still open?
Do you have EFTPOS?
Yes we have Eftpos and paywave available. No cash out or AMEX sorry.